1. Get in touch


Send me a message through the contact form and tell me a bit about your business, your project and what you'd like from me. I get super excited about every single enquiry, so I'll get in touch as soon as I can to arrange a time to chat further.

2. Let’s chat


I like to chat with you on the phone or via video call, but if you prefer to meet face-to-face then I'll let you know my next available meeting time. In this call you'll tell me a bit more about your project, what you want to achieve, and what help you need from me. I'll tell you a bit more about my process, and how I think I can help. This is also a good time for us both to figure out whether it's the right fit. I'm open to all sorts of opportunities, and I've written on a super wide range of topics, but I also know that not every project is right for me. So if I feel that I'm not the best person for the job, then I can point you in the direction of someone better suited to help.

3. Quote


Once the scope has been outlined and agreed upon, I’ll provide a quote. Once you've agreed to the quote, and also agreed to my Terms and Conditions (nothing too serious, just some key points to protect us both) I'll then ask you to provide a 25% payment to commit and get things started.

And don't worry, if your scope changes, any additional costs will be discussed and agreed with you before I progress any further.

4. Turnaround


Turnaround times vary depending on my workload and existing deadlines, but this will be discussed and confirmed with you at the time the project is agreed. Please be aware that there are times when I booked up weeks in advance, but I will do my best to accommodate your project within your desired timeframe. If you have an urgent project, let me know, and I'll advise whether I'll be able to meet your deadline.

If I have any questions while I'm working through your job, I'll be in touch. If you'd prefer to receive your project in instalments, just let me know. I know what things are like - projects can change, or decisions can get made along the way, so if scope changes crop up, then please let me know as soon as possible.

I try to be as contactable as possible, but I also need to block out time to commit to writing. Ya know, 'get in the zone'! If you can't get hold of me straight away, just leave a message or drop me and email and I'll be in touch.

5. Delivery

I’ll send you through a draft copy in a Google doc format (or Word). One round of amendments is included in your quote, so please take the time to carefully read over the copy, make notes or mark up changes with as much feedback as needed - or you can give me a call to discuss. This is also a good time to pass it on to your designer or web designer and have a look at the copy laid-up in the space – often you might think it needs a little less, a little more, or a little tweak to suit the design.

6. Finishing up 

When you’re happy with the finished copy, I’ll send you through a final invoice (payment terms are 7 days). Feel free to send me some love through a testimonial if you like my work! And let me know if you're happy for me to share in my portfolio.

If you’ve still got some questions about how everything works, no worries, feel free to get in touch and we can have a chat.